Research on telehealth has shown it may be effective for people with many mental health conditions. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. MediaRadar calculates estimated spend for the digital, print and national television campaigns that we identify using proprietary algorithms based on medium and advertisement type. The app and website are easy to navigate. Just log on at your appointment time and your counselor will prompt you to start the video chat. We discuss how Betterhelp works, what to consider if youre in the market for online therapy, and what would work best for you. While traditional therapy offers the quiet comfort of facial expressions and affirmations, in todays tech-centric world, even that can be closely mimicked through BetterHelps live video sessions. BetterHelp has a 4.6 out of 5 stars rating on Trustpilot from more than 4,100 customer reviews. Instead, you can choose a nickname your therapist can call you. It does not prescribe any controlled substances such as Adderall or Xanax. It claims to specialize in prescribing SSRIs and SNRIs for depression, although it is not limited to those. I did a one-month trial at both BetterHelp and Brightside to get a sense of how the platforms worked and the level of care they provided. Also, we use third-party cookies to track your website behavior and target advertising. My therapist complained to me that connectivity issues at BetterHelp were not that uncommon. 7 Cups provides mental-health care through mindfulness exercises, cognitive behavioral therapy (CBT), and interpersonal exercises, along with support for a variety of different needs: 7 Cups matches you with a therapist, so you will not have the option of choosing your therapist. You can work with a therapist via your computer, smartphone, or tablet. Our surveyed users found, as I did, that therapists as both companies were dependable and competent. For those who prefer working through problems out loud, its possible to schedule a phone call with your counselor. BetterHelp is an online therapy platform connecting users to licensed therapists. Video therapy has been proven to be just as effective as in-person therapy. This includes eating disorders and substance use disorders. Content is reviewed before publication and upon substantial updates. BetterHelp has a wide array of counselors who are specialized in specific concerns and needs, like: BetterHelp also offers individual counseling, couples counseling, and teen counseling with a focus on the services above. Still, keep in mind that BetterHelp initially matches you with a therapist and doesnt allow you to choose from several options right from the start. Download the 2023 Super Bowl TV Ad Report from iSpot Today. Financial aid is available to users who cant afford the standard price. Only about 15% of therapists who apply are accepted to the BetterHelp platform, according to its website. She listened to my issues without judgment or criticism. Because BetterHelp is a strictly online platform and does not have the ability to connect you with a therapist for in-person or face-to-face evaluations, official diagnoses or confirmation of diagnoses cannot be given, according to the company. Surprisingly, BetterHelp had more users looking for help with depression: 62%, compared to just 51% of Brightside users, despite Brightsides more specific focus on the condition. A huge part of Betterhelp's advertising strategy has been the use of influencer marketing. They offer a variety of different services, and their monthly membership payment plan is flexible so you can cancel anytime. She described her therapist as being qualified, empathetic, thoughtful, and a great listener.. They spent, MediaRadar captures creative run on the top websites, magazines and national television stations for over. You can also schedule video, phone or live chat sessions and access counseling services using four methods: BetterHelp counselors do not make official diagnoses or prescribe medications. If you are looking for a more convenient form of therapy that you can access from the comfort of your own home, BetterHelp may be a better option for you. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. You can receive therapy from BetterHelp for as long as youd like. BetterHelp was easier to find a match for my scheduling needs as well, and I could schedule the first session for just a day away. Last medically reviewed on February 2, 2022. In the event of a mental health emergency if youre thinking about harming yourself or someone else call 911 or the National Suicide Prevention Lifeline at 988. It also. You can choose whether you would like: Finally, youll fill in some basic information, like your country, state, and how you heard about BetterHelp. Still, according to a 2021 Consumer Reports article, this HIPAA compliance may only start once you have created an account. (2019). BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. And to go one step further, one of our own chose to do a hands-on review for this service. Forbes Health adheres to strict editorial integrity standards. Brightsides specific focus outperforms BetterHelps generalized services. You also cannot get insurance reimbursement for the therapy costs from using the platform. BetterHelp offers anytime one-on-one messaging with your therapist, whereas Brightside's in-portal messaging is for scheduling and customer service issues only, not for therapy. Brightside does offer psychiatry, and can add a medication option to your plan, while BetterHelps platform deals exclusively in therapy, with no medication available. Rachel Goldman, PhD FTOS, is a licensed psychologist, clinical assistant professor, speaker, wellness expert specializing ineating behaviors, stress management, and health behavior change. Its available in the United States and the United Kingdom. The company offers a secure, easy-to-use platform and qualified therapists. Varker T, et al. If you're feeling stressed, drinking a hot (or cold) cup of tea may help. Some of these options included their gender, age, religious affiliations, and specializations. Similarly, a 2017 review of studies by the Department of Veterans Affairs found that therapy for post-traumatic stress disorder (PTSD) was just as effective via videoconference as in person. When I forgot to cancel my subscription after four weeks and was billed for the next month, the agent answered promptly and immediately processed a refund for the full amount. Take a look at the following services, and the comparison chart at the end to see which online therapy service could work best for you. BetterHelps online therapy sessions may benefit anyone whod like to prioritize and improve their mental health. At first glance, Brightside and BetterHelps price points are similar. If you want to communicate with your therapist outside your scheduled therapy sessions, you can message them, and they will message you back. Amwell is a telehealth company that connects people with healthcare professionals through a virtual care platform. If you're eligible for financial aid, you can get their subscription at about 20-50% lower cost. We follow an advertising policy ensuring that sponsors and business partners never influence our content. Read more about BetterHelp insurance coverage. We follow an advertising policy . Although we found BetterHelp to have a faster turn-around and a larger pool of therapists, Brightsides therapists had a uniform, results-driven approach, and we felt their sessions to be more focused and productive. Marcelle ET, et al. It allows for more flexibility in scheduling, as clients have access to more specialists and can select the specialists who can work with their schedules.. BetterHelp requires all prospective therapists to submit official documentation of credentials and identity as well as completing a case study and video interview, the company states. The company does occasionally offer therapy below its $60 to $90 rate. Messaging isnt done in real time, but as soon as you receive a response from your therapist, you will get an email notification. 7 Cups is a mental health platform that provides users with emotional support from an online community and therapy sessions as needed. BetterHelps sign-up process is clear, fast and straightforward. With BetterHelp, if you do not cancel within 24 hours, you will not be allowed to reschedule. When you sign up for a BetterHelp monthly subscription, you receive access to four weeks of unlimited messaging in a counseling room with your counselor. You can anonymously sign up on the platforms. (2016). We also included our editors assessment of BetterHelp and her personal experience with this online service. To get you started, BetterHelp asks you to complete a questionnaire about why youre seeking therapy, as well as information about the conditions or issues youre living with, plus your preferences regarding a therapist (i.e., age, gender, religion, language). Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. BetterHelp specifically is a low-cost option that many universities and organizations partner with to provide counseling to large communities. Online therapy with a trained mental health professional is rarely free, but our picks for free mental health services can make it easier. All rights reserved. This method is like email, so its not a real-time chat. If you buy through links on this page, we may earn a small commission Heres our process. The company stands out in the online therapy field as being specifically geared toward depression and anxiety. Overall, Acadia reported a total of $675.3 million in revenue in the fourth quarter, a 13.8% increase year over year. MediaRadar helps advertising sales teams reach the key decision makers at brands. BetterHelp and Talkspace are both online therapy providers. In addition, you can choose to request financial aid from BetterHelp, according to anecdotal sources. Ultimately, how BetterHelp measures up against its competitors will depend on your personal needs, preferences and what you hope to get out of your therapy experience. Topics of the groupinars vary from sleep to self-care to anxiety and depression. BetterHelp is an excellent option for people seeking online counseling for certain mental health issues. Still, whether it was a result of the matching algorithm, or just the overall quality of the therapists at Brightside, I did find my initial assigned therapist at Brightside to be a much better fit for me that the one given to me by BetterHelp: more professional, easier to talk to, and more understanding of what I hoped to accomplish. I had the option to schedule an appointment with him or choose a different therapist I decided to schedule, and Im really glad I did!, She says that she had the option to choose between a call, messenger, or video. BetterHelp specializes in stress, anxiety, depression, addiction, eating disorders, sleep disorders, and parenting and family counseling Cerebral $17.25-$81.25 per week Here are six types of therapy and the benefits of each. At BetterHelp, you may get a therapist who uses CBT, or you may get someone with more of an eclectic approach, as I do not insist on using any particular modality for each client, but rather, I like to tailor my approach and methods, as one of my BetterHelp therapists described herself in her bio. You get unlimited messaging with your therapist. If youre unable to afford it, you can apply for financial aid through the BetterHelp website. Here are the 10 best teas for stress in 2022. Insurance covers both its therapy and psychiatry services. Teletherapy was found to be just as effective as in-person therapy, so it can be a good option when an in-person meeting with a therapist is not possible. The platform doesnt give its users control over the therapist it selects for them (though you can switch). You may connect with them through text-only messaging in your private chat room. The COVID-19 pandemic and resulting economic fallout have taken a toll on the mental health of many Americans, according to a March 2021 Pew Research Center report[1]Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. The importance of cost to users of each platform was similar: 29% of Brightside found cost to be important, compared to 31% of BetterHelp users. BetterHelp offers journal prompts that can help you get started in your journaling. If youre in crisis or experiencing an emergency, call 911 for assistance. To help get you started, heres a list of affordable mental health care options. I felt my therapist was an excellent counselor and a good match for the issues that brought me to therapy. Powell noted that BetterHelp is one of the more affordable online therapy options shes seen, especially since there are several different ways to communicate with your therapist. People are using online therapy tools now more than ever. First, we provide paid placements to advertisers to present their offers. Health Insurance Portability and Accountability Act of 1996 (HIPAA), Frequently asked questions about BetterHelp, kff.org/coronavirus-covid-19/report/kff-health-tracking-poll-july-2020/, Is BetterHelp Covered By Insurance? She is also a registered yoga teacher (RYT-200) and a functional medicine certified health coach. According to BetterHelp, getting paired with a therapist takes about 24 hours or less. Brightside is covered by insurance, and is in-network with several large insurance companies. A subscription ranges from $60 to $90 a week, billed monthly. Brightside uses Zoom to host all therapy sessions, and sends a Zoom link to your portal. Youll be billed monthly. Unlike me, our users slightly preferred BetterHelp over Brightside: 87% of BetterHelp users rated the sites therapist qualifications from good to excellent, while 86% of Brightside users did the same. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. I can also change how I contact him at any point, so I can decide [if] Id rather have a call or just chat throughout the week, she says. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. Efficacy of synchronous telepsychology interventions for people with anxiety, depression, post-traumatic stress disorder, and adjustment disorder: A rapid evidence assessment. If you feel like your thoughts are crowded or foggy, boiling them down into a few sentences can help bring a lot of clarity and understanding.. BetterHelp counselors are available via text messaging and live chat, as well as video and phone sessions. Our website services, content, and products are for informational purposes only. BetterHelp is one of the largest providers of online counseling services. By Mary X. Dennis Since 2013, over 30,000 licensed, accredited, and board-certified therapists from BetterHelp's network have helped more than 2,000,000 people face life's challenges and improve their mental health. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. Plus, get 20% off your first month. BetterHelp is an entirely online therapy service, so there are some key differences to keep in mind when comparing online and in-person therapy. The Better Business Bureau, a nonprofit organization that posts a companys consumer ratings online, showed a rating of 4.09 out of 5 stars for BetterHelp, with 387 reviews at the time of this writing. Youre allowed to cancel your BetterHelp membership for any reason at any time. Most online reviews of BetterHelp appear to be positive. Therapeutic contact is limited to your weekly video sessions. To establish that the product manufacturers addressed safety and efficacy standards, we: We do the research so you can find trusted products for your health and wellness. BetterHelp does not take insurance, and clients pay out of pocket. A psychiatry session costs $249 for the initial visit, followed by $125 for each subsequent session. My counselor made suggestions without pushing me to follow them and offered ways I could cope with anxiety, such as breathing exercises and journaling techniques for perceiving fears or worries in a more realistic and logical way. They have a number of concerning privacy and security practices that we and others have reported like sending data to Facebook and sharing data widely with third parties. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. For all of last year, Acadia reported $2.61 billion in revenue, a nearly 13% increase over 2021. In both companies, the personal portal in the app mirrors the one found on the website almost exactly. Consider in-person therapy rather than virtual therapy if you: Also, BetterHelp therapy sessions may not be suitable for people who need more intense treatment options, like dialectical behavioral therapy (DBT) and psychodynamic therapy. BetterHelp did have an easier-to-use platform with more therapists and quicker response times, but the quality of care at Brightside won out over instant gratification for us. We do not offer individual medical advice, diagnosis or treatment plans. BetterHelp therapists will not diagnose conditions. Get help, you deserve to be happy! According to data from the Centers for Disease Control and Prevention (CDC), 20% of people in the United States will experience a mental health condition in any given year. A 2016 review of high quality studies found that internet-delivered CBT sessions with a therapist reduced various anxiety symptoms at least as much and sometimes more than in-person CBT sessions with a therapist. This process helps narrow down the options to get a therapist who best meets your needs. To connect with your therapist for a live chat, phone or video session, you will need to schedule a time with your therapist and log in to your account at your determined session time. Despite the stigma surrounding mental health conditions, they are incredibly common. Your BetterHelp membership for any reason at any time 249 for the visit... 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