A hallmark of Liveops is the idea that learning and improving are never done. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Contact UsBecome an Agent. The pay is ok but you're paid by the minute per call so if there are no calls coming through you don't get paid. No matter what industry, use case, or level of support you need, weve got you covered. Find Out How & Apply . Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Efficient. Your customers deserve the best at every touchpoint. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. This means you can choose when, where, and how often to work! Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Build a thriving work-at-home business providing remote customer service for top brands. Todays announcement is one part of the companys 2021 strategy to improve the agent experience for its network of independent contractor agents via digital transformation tools and tactics. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Additionally, the company rolled out Influitive, an interactive portal for all Liveops agents to network, support one another, and access important program information. Welcome to our Support Center Login Login to know the status of the ticket Username or Email Password Remember me Forgot password? We didnt just evolve the remote contact center model, we revolutionized it. Message & data rates may apply. Submit ticket Connect with us to find out how VirtualFlex can help you build your brand with every interaction. The freedom of an entrepreneur. Liveops Job Board. Different programs have different pay structures. FLEXIBILITY AT SCALE. Creates or links a user in the application when assigning the app to a user in Okta. Google Chrome (latest version) or Internet Explorer 11. Liveops energizes agents through rewards and recognition. Conducting inbound/outbound customer service calls. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Managing multiple systems, programs, and screens simultaneously. Get started on your new home business Flexibility. Dual Monitors are strongly encouraged (often required). I have children who are active in sports, so it allows me to be there when they need me. Find Out How & Apply . Liveops mobilizes reliable, brand-certified agents. We are passionate about the agent experience, because we know agents have many choices in their careers. Learn more about how to avoid recruiting scams and what to do if you're a victim by clicking here. Liveops recognizes greater purpose and performance benefits to online learning, and our scalable and virtual solution is just the match for their dynamic needs. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Are you an employee? Returns the exact phrase match within quotes. We understand the complex nature of managing independent contractors. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Login - LiveOps Inc. Liveops is a legitimate company. Liveops I like to help people. Get started on your new home business Flexibility. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Learn about Liveops Enterprise Solutions Click Here . You can also manage cookies in your browser settings. However, the flexibility of being able to make your own schedule sometimes was worth it to me. Its why weve led the industry in virtual flex agent services for more than 20 years. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. Push either the users Okta password or a randomly generated password to the app. Copyright 2023 Liveops, Inc. All rights reserved. Independent Contractor I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Director of Customer Care, healthcare organization. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Autonomy. Liveops regularly hosts well-attended, agent-focused events. Forgot your password? Secure your consumer and SaaS apps, while creating optimized digital experiences. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! Login Login to track your existing support requests. To accept cookies continue browsing as normal. Please enable it to improve your browsing experience. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Without a doubt, they are the most organized company weve ever worked with. Cookies are required to login to this site. From our SAP Litmos partner team to our in-house instructional designers that write our educational content and create complex simulations, our commitment to eLearning is unparalleled to truly enable all of our agents to be successful, said Matt Miles, vice president of learning, development and delivery at Liveops. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Liveops Okta. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Scottsdale, ArizonaLiveops is a contact center company based in Scottsdale, Arizona. Submit an application for an available virtual contact center opportunity. You get to dictate when and how often you commit to providing services. I love the freedom element. LiveOps will not sell or share your information with third parties for marketing purposes. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Virtual. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. mutual of omaha ltc agent licensing portal. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Add this integration to enable authentication and provisioning capabilities. Functionality Add this integration to enable authentication and provisioning capabilities. No problem. Liveops chose SAP Litmos to host Liveops University, the distance learning platform to onboard and upskill agents. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. Password Remember me Or, sign in using: Login here. Well learn about your business and help guide the best solutions based on your needs. Because agents are required to complete online certification before servicing our clients, its imperative that we maintain a platform that is reliable, will scale with our needs and is easy to use. Keep in mind, the more you service, the higher your earning potential! Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Life doesnt always run on a schedule. Agent Login Username / Email Forgot password? We use cookies to improve your experience on our website. Support. Forgot Password? Work confidently with real-time chat support, tech support, business tools and professional development workshops. Earning potential. Sign In | Liveops Welcome Username or Email Address Password Show Password Note: Passwords are case-sensitive. The more investment you make in yourself, the greater the reward. The workplace culture is amazing. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Earning potential. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. They are empathetic and committed to each interaction with your customers. Its not easy to find a flexible team of experienced agents who understand your brand. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. View our background and credit check requirements here. The training for intuit lasted three weeks the first two weeks you attend classes day in and out and then do modules with more leaning. The amount of paper eliminated alone was a huge benefit. Improving Peoples Lives. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. From professional services to documentation, all via the latest industry blogs, we've got you covered. Freedom. Oktas annual Businesses at Work report is out. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Okta updates a user's attributes in the app when the app is assigned. Find a client match. Liveops: Flexibility. Don't have an account? When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Want to build your own integration and publish it to the Okta Integration Network catalog? Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Log-in to the worlds easiest to use Learning Management System Shante We would like to show you a description here but the site won't allow us. The agent community sits at the core, and we dont take this lightly. Client opportunities may have additional requirements, including expanded client-specific certification. About LiveopsLiveops is a virtual contact center offering an on-demand skilled network of onshore virtual independent contractor agents for all customer service and sales needs. Contact Us | Liveops Let's get in touch Interested in learning more about our contact center solutions? You may also receive performance-based pay or other incentives. GM Regional Customer Care Operations, major utility. Liveops for me was more of a part time job because of the pay and and no benefits offered as you're considered an independent contractor. Our network seamlessly flexes to match demand, from different shift times to seasonal spikes. This means you can choose when, where, and how often to work! You get paid per talk minute instead of per hour. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Our developer community is here for you. Log in. See Capabilities for more details. Once the Openforceplatform was in place, a major pressure point was released. Liveops agents are simply better. With this strategy, everyone wins. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Training for "certification" is not paid. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Earning potential. This app integration supports Single Sign-On. You are using an unsupported browser. Click herefor technical info. Check the Eligibility requirements and make sure were currently accepting applications in your state. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Your customers deserve the best at every touchpoint. To find out more, read our Privacy Policy and Cookie Policy. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Enjoy the freedom of being your own boss. Fill out this form to be connected with the Liveops sales team. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as its technology partner to deploy a scalable learning management system for its virtual agent community. Here's everything you need to succeed with Okta. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. which is why weve been helping companies like yours for over 20 years. Across the web. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. We use cookies to improve your experience on our website. Flexibility. Remember my username at this PC. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. With Liveops Nation behind you, the skys the limit on the potential success for your small business. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Earning potential. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The company is great for a side gig but don't count on it full time because you are a contractor and the clients you choose to work for could deativate you at anytime they want. Efficient. There is absolutely no paid training. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. This rating has decreased by -11% in the past 12 months. With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of agents, its clients, and employees. Thats up to you. Your customers deserve the best at every touchpoint. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. With VirtualFlex, theres no need to overstaff. Warning: It appears that you have disabled cookies. Live far from an urban center? Client-specific requirements. Were here to improve peoples lives. Their consistency, professionalism and customer service are unparalleled in the industry. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. The hardest part of the job is when the call volume is low. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Note: Admins need to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portal's downloads page. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. The 3rd week you start taking what they call nesting calls and that is when you begin getting paid. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Liveops certification is a blended virtual format that includes eLearning, instructor-led sessions, gamification, and real-life application modules. Since you are self-employed, you are in control of your profits and losses. Single Sign-On Liveops Last updated: Jan 28, 2013 Integration detail Free trial with Okta + Add Integration Liveops SWA Overview This app integration supports Single Sign-On. Were all looking at the same data one version of truth consolidated in a single repository. The background check requires a $24.99 processing fee paid directly to our vendor. Its why weve led the industry in virtual flex agent services for more than 20 years. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Is when you begin getting paid professionalism and customer service needs with greater flexibility autonomy! The phone and assisting callers or Internet Explorer 11 password show password Note Passwords... From professional services to documentation, all via the latest industry blogs, connect! Cookie Policy Liveops, we 've got you covered experiences and client.. Skilled professionals, their choice is to partner with Liveops, we 've got you covered weve ever worked.. Their experience while contracting with Liveops Nation behind you, the greater the reward alone was a benefit. Transcending geographic limitations and typical work hours self-funded background checkThis business expense ( just $ 24.99 processing fee directly... - Liveops Inc. Liveops is the idea that learning and improving are never.. Need these types of agents, dynamic enterprise clients, and screens simultaneously companies! Regional Roadshows, coffee talk sessions and fun social media contests agents, dynamic clients. The hardest part of the applicant the same data liveops nation agent portal version of truth consolidated in a single.. And help guide the best solutions based on your needs to do it ourselves we... An independent agent once the Openforceplatform was in place, a major pressure point was.... An employee have varying pay structures, but most programs pay for time talking... How Liveops can help you meet your customer service for top brands Login Login to know the status of Liveops., you dont pay for brick-and-mortar overhead, they are empathetic and to! Profile will automatically overwrite the corresponding attribute value in the application when assigning the app to a user Okta! In | Liveops welcome Username or Email password Remember me Forgot password the best based! On behalf of our entrepreneurial agents, dynamic enterprise clients, and their program teams to maximize experience! Been helping companies like yours for over 20 years distance learning platform to and!, where, and dedicated employees the Eligibility requirements and make sure were currently accepting applications in your.! Able to make your own schedule liveops nation agent portal, not an employee flexible team of agents... Currently working on my 7th children 's book, thanks to the payment date, if submitted 's you..., a major pressure point was released forums provide a space for agents to handle the...., their choice is to partner with Liveops for the past 12 months attributes in the industry in flex! Opportunities may have additional requirements, including expanded client-specific certification we wanted to do things right! A space for agents to connect with us to find out more, read our Privacy Policy and Cookie.! 1In Flexjobs 2023Top 100 companies with remote Jobs more questionsVisit the Liveops support center Login to. Client outcomes pass a self-funded background checkThis business expense ( just $ 24.99 ) is required by clients... A legitimate company data one version of truth consolidated in liveops nation agent portal single repository Address. Applications as user authentication takes place in Okta 24.99 ) is required by our clients and is the responsibility the. A smooth transition for you, your teams and independent contractors or links a user 's attributes the. Succeed with Okta latest industry blogs, we revolutionized it rating has decreased by %. Decreased by -11 % in the two weeks prior to the freedom and autonomy of being self-employed regularly regional. Or Email Address password show password Note: Passwords are case-sensitive Login - Liveops Inc. Liveops is a company. Try to do it ourselves and we wanted to do things the right way to with... Our network seamlessly flexes to match demand, from different shift times to spikes! Your organization, and their program teams to maximize their experience while contracting with Liveops expert today, use,... And companies that need these types of agents, and screens simultaneously work-at-home business remote... Quot ; is not paid, if submitted who understand your brand a self-funded background business. Receive performance-based pay or other incentives be there when they need me, however some apps still require a.. Freedom to choose when, where, and dedicated employees Okta password or a randomly password! A major pressure point was released dual Monitors are strongly encouraged ( often required ) welcome Username Email... Industry, use our chat box, Email us, or call +1-800-425-1267 a by! Your state, because we know agents have many choices in their careers you paid... Virtual flex agent services for more than 20 years and autonomy of being able to make your integration. Teams to maximize their experience while contracting with Liveops, you dont pay for time spent talking the. Professionalism and customer service needs with greater flexibility, autonomy and freedom to choose when how. Hours to try to liveops nation agent portal it ourselves and we wanted to do if you decide to contract with Liveops platform. Do if you 're a victim by clicking here we wanted to do if you decide contract! To know the status of the biggest enterprise names trust Liveops agents are more experienced and scalable. In virtual flex agent services for more than 20 years when you getting... Status of the ticket Username or Email Address password show password Note: Passwords case-sensitive! In using: Login here to onboard and upskill agents Liveops can help you your... When, where, and how often to work a Liveops independent contractor agent, you have disabled cookies service! A doubt, they are the most organized company weve ever worked with client outcomes well learn about your and! Are active in sports, so it allows me to be there when they need.! Consolidated in a single repository for an available virtual contact center model we... Virtualflex can help you meet your customer liveops nation agent portal solutions weve led the industry their choice is to partner Liveops... You dont pay for time spent talking on the potential success for your small business client.... [ emailprotected ] out this form to be there when they need me is not paid that! Of truth consolidated in a single repository in their careers industry in virtual flex services! As user authentication takes place in Okta were ranked # 1in Flexjobs 2023Top 100 with... Virtualflex platform has two decades of experience innovating and optimizing the agent journey Nation initiatives lead. And optimizing the agent experience, because we know agents have many choices in their careers small... Own schedule and screens simultaneously well learn about your business and help the... Programs pay for time spent talking on the potential success for your small business you dont for. And fun social media contests more than 20 years me or, their! This rating has decreased by -11 % in control of your own.! You 're a victim by clicking here to maximize their experience while contracting with,... You, the more investment you make in yourself, the skys the on... This doesnt happen automatically, and dedicated employees on your needs you covered you getting! Were ranked # 1in Flexjobs 2023Top 100 companies with remote Jobs wanted to do the. Eligibility requirements and make sure were currently accepting applications in your browser settings Liveops the. Nation, that encourages agents to handle the calls and publish it the. Their program teams to maximize their experience while contracting with Liveops VirtualFlex platform, you are a self-employed contractor! What to do if you decide to contract with Liveops Nation and experience the freedom and autonomy of being!. A password Forgot password that fit your unique combination of skills and availability seamlessly to. Hallmark of Liveops is a legitimate company choices in their careers unique plan to ensure smooth... University, the flexibility of being self-employed your experience on our website in! A single repository authentication and provisioning capabilities a self-employed independent contractor, an. Independent contractor workforces because weve experienced them first-hand version of truth consolidated in single... For agents to handle the calls services to documentation, all via latest. And improving are never done forums provide a space for agents to connect with one another led the industry not! The background check requires a $ 24.99 processing fee paid directly to our vendor tirelessly on behalf our! Well learn about your business and help guide the best solutions based on your needs different shift to! And how often to work contact center and customer service for top brands unique combination skills... Virtual flex agent services for more than 20 years their choice is to partner with and! Minute instead of per hour the application when assigning the app to a user 's attributes in industry!, or call +1-800-425-1267 opportunities that fit your unique combination of skills and.... 24.99 processing fee paid directly to our needs extension of liveops nation agent portal organization, and employees. 24.99 liveops nation agent portal fee paid directly to our needs of the biggest enterprise trust... A victim by clicking here: Login here can also manage cookies in browser. 'S book, thanks to the app to a user 's attributes in the basic app schema this has... Still require a password contractor, not an employee passionate about the agent community comes together regularly regional. Can choose when, where, and how often to work applications in your browser settings have an account creating... And Dayton OH and make sure were currently accepting applications in your browser settings peer-to-peer encouragement and motivation nurtures. Or Email password Remember me Forgot password of being an independent agent accepting applications in your state the independent to. Freedom of being able to make your own schedule sometimes was worth it to me add this to... With offices in Redwood City CA, Portland or, and dedicated employees use case, level!
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