The Privelege side was much better and accessible. I loved my room I got a roof top patio and i must say I was heartbroken when it was time to leave. Dear677kadyf, Thank you for your recent stay. Coral Springs, FL. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review. But reopening in 2020, we had the support of the local travel agents and they promoted the hotel. The couch was opened the entire time, and we never felt crowded. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 11, 2021. We do hope to welcome you here with us in the future and to make your experience a more memorable one, if you allow us another chance.Regards,Sabrina De Pasquale, I want to give a big shoutout to my girl Shameika and her crew at the Pool Bar and Orlando and his crew at the Lobby Bar and big up to chef Micheal at the Jamaican Gill best service we ever received for a chef at any hotel thanks to Sashorn for linking us up with him everyday he make sure we taken care of without asking for anything in return, and thanks again to Sashorn our Miss Fix It who ensure our vacation turned out to be perfect. The country's newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Customers of this service will rest in the Privilege Junior Suites and Privilege Master Suites and will have access to the Privilege Lounge with concierge service and computers as well as . Listing for: Crunch Fitness. Departments. We even enjoyed the shows. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a great one. Best Regards, Maydene Malcolm. Review tags are currently only available for English language reviews. We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis Located in Spring Rises, 4.7 miles from Luminous Lagoon, Ocean Coral Spring Resort - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a. from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. My girls and I had so much fun. Juan Carlos Fernandez-Friera (centre), vice-president, sales and marketing, Ocean by H10 Hotels, embraces Tanesha Clarke (left), sales and marketing director, Ocean Coral Spring, as she presents Judith James-Watts, managing director, Leisure for Pleasure Holidays & Tours Limited, with her second-place award at the 2021 Ocean Coral Spring and Ocean Eden Bay Award Top 20 Travel Agent Awards Ceremony. We had a 2-queen with pullout couch. Booze inventory was hit and miss. General Manager. We are delighted that you had a great trip, and look forward to your next stay. Best Private Van Service. As mentioned, it is not a 5 star, but a very good 3.8-4 star, that could be a 5 star with some looking after the "little things" mindset and employee training. I could go on all day about how amazing our stay was, and would highly recommend any family to stay here. Very fun for families and children! Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! Regarding Oceans expression of gratitude, James-Watts said: Its good. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Food: Stay was great, Sashorn and Kadian were very attentive. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. Job in Silver Spring - Montgomery County - MD Maryland - USA , 20900. For a 5* resort, we felt there should have been more variety. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. DearExplorer00659316961,Thank you for your recent stay with us .We are happy to learn that the majority of our dedicated hosts , delivered on our service ethos and met the mark with you .We are committed to delivering the finest facility and services to our guests and the hotel is currently embarking on a project of addressing the concerns outlined, of which we are already seeing the results.It would be our pleasure to have you back, as our valued guest.Best Regards,Maydene Malcolm. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Get up early (like most resorts now) if you want to reserve a chair, cabana, etc, near the pool, lazy river or beach. DearRoxiPetre,Thank you for your recent stay with us and kind review.We are elated that we delivered on an amazing stay. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 19 April 2022. ****Beautiful resort. I will say that it is not "yet" a five star, and unless local management stays on daily requirements, some annoyances can keep it from being a four star, but on the whole it averages out around a four. After spending two weeks, I have to say that the negative reviews must be from very hard to please people, as we had a very good vacation. 10/10 would return. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our area. Hopefully in March when we return with the kids the service will be much better. As the race for vacation destinations heats up, several Jamaican hoteliers and tour operators have joined the countrys tourism minister, Edmund Bartlett, in looking on with cautious optimism as the islands tourist arrivals point towards a rebound. At Ocean Coral Spring guests can relax without having to worry about a thing 24 hours a day. As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and . All Rights Reserved. The However, it is very important to note that we are currently improving the landscape of our beach and will be more enjoyable after this project has been completed. And am also going to recommend them to you Sashorn and I know you will make sure Micheal and shameika take good care of them, Dear Guest,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. I have to say when looking to book a vacation, some of the negative reviews about OCS originally made me hesitant and then once booking made us a little unsure of what to expect when we got there. Claim your listing for free to respond to reviews, update your profile and much more. I was there for a conference and am still considering if I would go back on my own time. They would write your name, room number, and how many towels in a ledger. Juan Carlos Fernandez-Friera, a Spain native who is the vice-president of marketing at Ocean by H10 Hotels, said he made a personal choice to be present at the awards to show his appreciation. Theyve been there during the pandemic representing, sometimes, mainly 60 per cent of our business, so that gives you an idea how important the local market is.. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. The maid service was hit and miss when the regular Natasha was not working. Best Regards, Maydene Malcolm, Grand Palladium Hotels & Resorts in Jamaica, Jamaica Adults Only and Adult Friendly Resorts, Hotels near Glistening Waters Luminous Lagoon Tour, Hotels near Falmouth Mystic Lagoon Tours, Hotels near Reggae Walk of Fame and Museum. Cant wait to revisit. Our team checks each review posted on the site disputed by our community as not meeting our. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. A member of the RJRGLEANER Communications Group. His comments were bolstered by AMSTAR Destination Management Companys (DMC) Richard Bourke, who told members of the Montego Bay business community last Wednesday that the industry had started to see some traction since the Valentines weekend in February. I wasnt the only hotel guess that was extremely disappointed. The staff here work extremely hard to make sure everything is done wel and thT you are happy. The safe also had an issue that was fixed in hour. The staff is great and very polite. Includes: Discover Jamaica, a beautiful country that offers crystal clear waters, soft sandy beaches, red earth, lush banana plantations, high mountains and wonderful waterfalls that seem to spring from nowhere. Job in Coral Springs - Broward County - FL Florida - USA , 33075. For the older kids there wasnt much to do, bowling didnt open until 3, the water sports were off and there was zero entertainment for them. Bryan and Kino put a smile on our faces daily. They made you feel very welcomed! The food was amazing, eating in a different restaurant every night, with no issues. The resort is beautiful and well laid out. Ryan the butler and NATASHA from front desk was awesome!!! The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). https://cmspro.h10hotels.com/ImagenesHotel/01.OCSHotel1.jpg?RenditionID=73. Blessings to all. There was events taking place everyday on the hour! At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. Tripadvisor performs checks on reviews. No complain at all. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. Full-Time. Would the resort be my first choice? The food was great also! Weve put in a lot of hard work over the years and its a great feeling. 7/4/2022. I have shared your comment with our Food and Beverage team who is constantly looking to improve our food offering.It was a pleasure hosting you, we look forward to having you back.Best Regard,Maydene Malcolm. It offers good-quality service, it has a bowling alley, it has a convention centre, it has a lazy river, and it has many features that some others do not have, James-Watts analysed. Im sure everyone can agree, were going to an all inclusive so that the kids are entertained and happy and so myself and my husband can relax, this was the least relaxing few days weve ever had. Be proficient in the use of all bar equipment, glassware and ingredients. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Id go for a walk at 5:00am, and all the best spots were already taken. The staff was very professional and courteous. Or the privilege ones that abuse the reservation systems. The concierge and baggage were so kind and accommodating that it almost made up for the slow service. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. This is the version of our website addressed to speakers of English in United Kingdom. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 4, 2021. Shout out to the Ent. I would never book this place again, its a nice complex but there are far better on the island with much better service, food and entertainment. Staff: In Negril, Azul Beach Resort, which was rebranded after bearing the Sensatori name for a few years, is cautiously optimistic, with bookings looking better at between 50 and 55 per cent. Also if you have never been bowling you should definately try and ensure you ask for Bryan I went bowling alone and he ensured I was good right through. We are happy to know that Sashorn, Kevon and Geoffery were able to change your views on your situation that you have encountered. The beach is nice but small so if you like to go for long walks on the beach, this isnt the place. It would come down to factors on price (OCS had great deals when we booked) and other availability. We ate at 5 of the specialty restaurants and the food at each of them was excellent with good portions. Good because you can go to the other 5 of them at any time. The chairs in the restaurants are all dirty, fabric needs changing. My stay at Ocean Coral Spring was a nightmare at first until I met I Sashorn l, Mr. Jeffery and Peta-Gay my House Keeper. Nonetheless, we sincerely apologize for any inconvenience caused regarding this. . She has also sounded the call for Jamaica to be ready for the surge of travel expected. Butler we had were horrible had to drag our bags from ocean front suite after waiting for 45 minutes, staff loves the staff, even gave the grounds crews drinks before the guests. Get email updates for new General Manager jobs in Coral . Employees were top notch! Only drawback with our room on the 5th floor is that we didnt have a swinging lounge chair on the balcony. The rooms are very spacious. The food at OCS is very good. Own or manage this property? Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. They work very hard every day, so treat them with respect and they will move mountains for you. This sensational 24-hour all-inclusive resort features modern accommodations, exciting entertainment, gourmet dining, and plenty of fun for the entire family! & I will be coming back with more family and friends!!! The selected hotel only admits bookings for adults. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. It was easy to find verse the previous reviews stating otherwise . Job Description. We live in Jamaica so we are pretty familiar with a lot of the hotels, we decided to stay here over Christmas as wed never been and it looked like it had something for everyone in our family (we have 3 kids). Team entertainment team visit to our area gratitude, James-Watts said: Its.... Our stay was, and would highly recommend any family to stay here delighted that have... 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