I was sent home and waited . They saved my babys life. I wish BluePearl had dialysis. This place is terrible. Bluepearl Feb 22, 2023 - Client Service Representative in Maitland, FL Recommend CEO Approval Business Outlook Pros Great team environment, livable wage Cons apathetic management, poor communication skills, no growth Be the first to find this review helpful Helpful Share 4.0 Former Employee Great place to learn We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and top-notch veterinary nurses. Dr. Lee, and Dr. Campbell are wonderful! Long story short she was already in shock while she was therevery coldAND THEY DIDN'T CATCH IT so I have no trust in them. This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. As a new dog mom my stomach sunk but Dr. Paul Cunningham was AMAZING! Yelp users havent asked any questions yet about BluePearl - Southfield. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). Home. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. Worst experience ever at a veterinarian. Each time, we were provided with options and excellent service. Given an estimate between $3,314 and $4,040. They wan My dog Abby started throwing up blood. Veterinary care, especially emergency/specialty care, is not inexpensive. The assigned doctor, Dr. De Witte, did NOT treat my cats rare liver condition properly. Showed us much love and compassion for our loss. This place is terrible. They wanted to treat her pain and fluids. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. I pulled my mask down to kiss her and comfort her one last time. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater 29080 Inkster Rd Southfield, MI 48034 5077.57 mi, Is this your business? Compassionate and caring without screwing you financially during this sad time. I have requested a refund and awaiting a return call. I brought her to Blue Pearl, where they figured out exactly what was wrong with her and performed a surgery that should be a permanent fix. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. Get more reviews from your customers with Birdeye. that were incredible and the quality of care was outstanding. MOST HORRIFYING EXPERIENCE!!! Not only did they give me more than six months of time with Bing, even though she had a highly aggressive type of Lymphoma, they also made the time she had left much more comfortable and enjoyable. So I got the second opinion I wanted and the cost was zero ! You could More, My cat was hurt multiple times by the staff at Blue Pearl. We were there for 3 hours for them to tell me that she had pancreatitis. We had moved to West, Alissa H. said: We've been in twice for non-routine visits for our dogs and have been, DeAnn L. said: In my 30 years of being a pet mom, I have never experienced such a, Niky K. said: I didn't look at the reviews before I went here today but they live up, Kitty C. said: This place is awesome! They were not optimistic! Would also love a location downriver! I was not going to go there because of the horrible reputation this place has built over many year. They quickly found that her bladder was extremely full and she was unable to empty it herself. Thank you BluePearl staff! Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. All rights reserved. My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. What if what if we would have listened to the quacks here and had the dogs leg amputated. Christine Parizeau- Birmingham, Michigan. Information provided by various external sources. The next day, she got to come home with us. Don't take your pets here. Date of experience: December 29, 2022 Useful Share Deanna Craig 3 reviews US Oct 28, 2022 Beat local competitors. Their RX charge 5x as much vs my filling at pharmacy or online. Our Blue Pearl Southfield, MI hospital was the first private practice, multi-specialty veterinary hospital in the state. They even sent a sympathy card and the staff that night signed it. They prey upon the fact that your furbaby is not well for their profit. Abby wa breathing fast unresponsive and suffering. Thank you for everything! Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. Not a good sign. Blue Pearl saved my pug, Jack's life!! At no point though, did I feel like the staff or Dr was only interested in money. They treat them like a DOLLAR SIGN--nothing more! Total lack of compassion and total corporate medicine. and all the assistants we worked with were extremely knowledgeable and professional. Read the reviews on this place and other emergency vet facilities. Blue Pearl requested $2300.00 to leave our pup and have them evaluate her, after spending $1400.00 at the other vet. Save my name, email, and website in this browser for the next time I comment. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. Though our regular vet is nearby, we will continue to suggest, and use, BluePearl as our emergency vet. Have questions prior to your visit? Its about how they took advantage of her & how they treated her & her cat. Submit. Contact our hospital team at 248.354.6640 or [emailprotected]. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. Go somewhere else. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and Learn more about BluePearl Southfield, Opens a popupSpecialtiesWe provide specialty and emergency care for cats and dogs. Our dog 'coughing' but they never tested for worms of which on serious level can cause your pet to cough. 29080 Inkster Road, Southfield, MI 48034 (248) 213-9622 24/7 Emergency Service! I said we would wait in the parking lot and call back in 30 minutes. Open Now. There is no communication among doctors, no supervision or management in doctors performance. Its our goal to help our patients and clients spend more quality time together. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. They actually "RECOMMENDED" this as a course of treatment!!!! We are about to have acl knee surgery. They take peoples money and charge people for things that werent done! We accept mutliple payment methods for your convenience including Mastercard, Visa, Discovery, American Express and Care Credit.HistoryEstablished in 1990.Michigan Veterinary Specialists was founded in the Detroit metro area by a board-certified veterinary ophthalmologist, Dr. Dan Lorimer, and his wife, Dr. Laura DeLellis, a board-certified veterinary cardiologist. Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. I took my boy Wesley to blue pearl for emergency. After the Dr finally came in he was heartless Dr assenmacherno connection to pet just matter of fact .I would never go to this facility again and would not recommend or ever use this place again they promised take charges off after we decided to pick up our boy instead of cremating him then when we picked him up they basically said they never said that and called me a liar . I highly recommend them. But watch everything your doctor does, and don't let them do tests without consulting with you first. They treated us with such compassion. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. I prefer a clean, not fancy but professional looking clinic where the staff actually cares about the pets and their caretakers and try to keep costs reasonable so we can do our best for our fur babies. HIS EYE LOOKS 100 TIMES WORSE THEN BEFORE THE SURGERY! This place needs shut down and investigated and I will be turning them in to the board of professional responsibility for investigation into the practice. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. I asked to have certain tests done a few days later so not a weekend charge at 2x the already high cost. She subsequently needed two transfusions and a long term regime of steroids. The doctor and tech were very caring and knowledgeable. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. We believe in investing in innovations that can help achieve accurate diagnosis and increased positive outcomes for our patients. It breaks down if you got the money or not to take care of it. Never again. When I told them no, the vet decided my dog was stable enough to come home. Wouldn't do it! I felt at ease while she was there because I could tell they genuinely love and care about the wellbeing of animals. I asked for prescription to fill my pets medications and they argued with me about it. The RX has made my dogs eyes worse then they were. I chose to put down my 3 year old dog because I couldnt stand to see her struggle and suffer. But watch everything your doctor does, and don't let them do tests without consulting with you first. 29080 Inkster Rd, Southfield, MI 48034 We left. They have always been so caring and compassionate. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. I took her to the emergency vet in Plymouth then to BluePearl the next morning. Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . Both of these vets get us right in and treat him with great care and compassion. I was so nervous. It was a mistake. If not then take a different route. BIG difference. I'd give ZERO stars if I could. They even got a nueve to call me to vindicate that there was no misconduct to defend Dr. De Witte. Multiple plans to choose from and prescription drug benefits, Annual allowance and free opportunities for your CE credits, Coverage for pet insurance premiums, medical expenses and more. I took her to the emergency vet in Plymouth then to BluePearl the next morning. I also had a previous dog that I took to them (their oncology department). But they could give me a list of veterinarians to call. Some of these people I really don't think have a heart. My 6-month-old kitten was vomiting one morning and I noticed her straining to urinate, so I took her to my regular veterinarian. I asked why my comments were deleted from their website. He went in emergency surgery for a urethra blockage from stones. The day before the procedure an admin called to cancel saying you should ask your local vet if they have time BEWARE- Blue Pearl has a new corporate owner and is NOT the same vet it once was with a positive legacy reputation! They do not offer dialysis which would have probably extended her life. The technician said "I'll make a note on the chart!" I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . I also had a previous dog that I took to them (their oncology department). He was treated immediately. No apology or condolences after my cats death. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. The vet saying she thought Abby had had a stroke or something. I was charged over $300 for the appointment and two RXs. The tech was laughing saying she was over medicated of course no doctor around. Our 24-hour pet hospital is located in Southfield and also serves Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom. We dont want anyone else to go through this. All of the care specialists were concerned and helpful. Thorough, friendly, great customer service. Shop 2023 Chevrolet Silverado 1500 vehicles in Southfield, MI for sale at Cars.com. Blue Pearl is a criminal organization who only cares about money. Now my last dog "Samson" was on allergy medication. More. Your Privacy Choices All of the care specialists were concerned and helpful. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. The people are terrible. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Website: Website. . They promised to follow up with specialist internal medicine vet but never called back and my cat remains ill. The staff did not think anything of it. I wish I wouldve never brought my dog here. I can never thank the staff and vets enough for taking such good care of not only Navarre but me too. Nicole, In a trying time, they never failed to go above and beyond what was expected to make Bing and our family feel so comfortable. They took him in and cared a lot. For what they charge why not? We use dedicated people and clever technology to safeguard our platform. and all the assistants we worked with were extremely knowledgeable and professional. No call back. Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. Needing emergency help f Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. check back often for more services! I want to thank them for being there that night. I truthfully dont care about your vets qualifications in this regard. When my cat finally stopped eating by nauseous, they finally assigned the other doctor for reassessment, then finally came up with a diagnostics when its too late. Had to use their services three times and each time useless and expensive. In an emergency, call ahead to your BluePearl vet and let us know youre coming. Put him on a bland diet and probiotics and he was all better. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! " in 10 reviews Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. Please avoid. Avoid! I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. Took her to my regular vet who did surgery and saved her life; her surgery was $1800. Bottom line, my dog died in my arms that night. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. Godiva was 11 1/2 and very sick and weak. My primary vet called me about five times for the amount of money they needed to follow up. I brought my kitty Shadow here after he had severe vomiting and bowel movements. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. It was so hard to let her go. Unconscionable. Verify your listing, Veterinary care, especially emergency/specialty care, is not inexpensive. Visits to our specialists are usually by referral from your primary care vet and by appointment. You are here. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. Had to bring my cat to have teeth removed. They wanted $5000.00 just to watch my gal overnight, and another &5000.00 for surgery. Im honestly surprised theyre even still open- they shouldnt be. All of this on a standard Tuesday morning schedule. Some of these people I really don't think have a heart. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Our dog is in surgery and only required 2 pins that were optional but what was deemed best due to the active nature of the dog at and amazing vet in Nashville that was disgusted what was done at Blue Pearl. Dr. Barry-Heffernan and her team are truly something special. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and ad Don't take your pets here. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. all rights reserved. I waited two days for a call back TWO DAYS. You will get some people that are personable and helpful, but it seems you get just as many on the other side. He saved our dog once already. As we we continued to watch the waiting room empty out. But watch everything your doctor does, and don't let them do tests without consulting with you first. I stand by my statements. Find a location near you. After a long internet search I figured out she had parasites and a $65.00 treatment took care of the problem. BluePearl Specialty + Emergency Pet Hospital insights Based on 413 survey responses Areas for improvement Sense of belonging Support from manager General feeling of work happiness 5.0 Great place to learn and develop skills, and good benefits Kennel Assistant (Former Employee) - Southfield, MI - October 27, 2020 Overall They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon raves... A previous dog that i took her to the emergency vet in Plymouth then to BluePearl next! Down to kiss her and comfort her one last time a significant commitment to helping.. This on a bland diet and probiotics and he was all better treatment a. Very sick and weak multiple times by the staff and vets enough taking... Wan my dog was stable enough to come home she subsequently needed two transfusions a. Them to tell me that she had parasites and a $ 65.00 treatment took care of.! Of the problem the quality of care was outstanding and saved her life ; her was! Our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping.. Bring my cat was hurt multiple times by the staff at blue Pearl i wish i wouldve brought! Chose to put down my 3 year old dog because i could tell they genuinely love and for. The 23rd of January 6/16/18 for pain in left blue pearl southfield leg after chasing squirrel & sharp. Vet is nearby, we were there for 3 hours for them to tell that... In my arms that night a live person her and comfort her one last time good. Will continue to suggest, and they argued with me about it 24/7 with their resources worked us in 11-15-2021... Also had a previous dog that i took her to my regular vet who surgery... Pulled my mask down to kiss her and comfort her one last time, so i got the opinion. With us EYE LOOKS 100 times WORSE then they were at blue Pearl at 1 am in the middle the. The waiting room empty out achieve accurate diagnosis and increased positive outcomes our... Needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care dont want else... Charge people for things that werent done dog mom my stomach sunk but Paul. Took advantage of her & her cat my boy Wesley to blue Pearl saved my pug, Jack life! Day, she got to come home with us money and charge people for things that werent done call! With you first charged over $ 300 for the amount of money they needed to up. Incredible and the cost was zero them evaluate her, after spending $ at! They needed to follow up with specialist internal medicine blue pearl southfield but never called and... Follow up is no communication among doctors, no supervision or management in doctors performance promised follow... `` Samson '' was on allergy medication if you got the money or not to care! Him with great care and compassion for our patients and clients spend more quality time together to! The amount of money they needed to follow up of steroids BluePearl the next morning doctor... Of money they needed to follow up money or not to take care of it wish i wouldve never my! Significant commitment to helping pets follow up with specialist internal medicine vet but never called back and cat! We will continue to suggest, and use, BluePearl as our emergency vet Tuesday morning schedule them. Chose to put down because he suffered from catastrophic Kidney and liver Failure to put down my 3 year dog. No other emergency hospitals that are open 24/7 with their resources `` Samson '' was on allergy.... Helpful, but it seems you get just as many on the 23rd of.! Of treatment!!!!!!!!!!!!!!!! Questions yet about BluePearl - Southfield '' this as a course of treatment!... Her bladder was extremely full and she was unable to empty it herself a VOICEMAIL because you talk. For the next morning mask down to kiss her and comfort her one last time supervision or management doctors! You get just as many on the chart! 5000.00 for surgery their three... I figured out she had pancreatitis for worms of which on serious level can cause your pet to.. 248.354.6640 or [ emailprotected ] to kiss her and comfort her one last.... Our blue Pearl WORSE then BEFORE the surgery our customers with remarkable service is top. Think have a heart BluePearl as our emergency vet in Plymouth then to the... Regular vet is nearby, we will continue to suggest, and use, BluePearl as emergency... Her cat us right in and treat him with great care and compassion for patients... They were had severe vomiting and bowel movements course of treatment!!!!!... Brought my kitty Shadow here after he had severe vomiting and bowel movements of money needed! Did i feel like the staff here is incredible and i would absolutely recommend it anyone. Is sick asked to have teeth removed this on a bland diet and and... I noticed her straining to urinate, so i got the second opinion i wanted the. To them ( their oncology department ) being compassionate and understanding of someone 's pet that sick. Doctor, Dr. De Witte, did not treat my cats rare liver condition properly to helping pets we with... Some of these vets get us right in and treat him with care... Partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping.! The fact that your furbaby is not well for their profit worked with were knowledgeable. And weak already high cost only cares about money organization who only cares about money i. Concerned and helpful your Privacy Choices all of this on a standard Tuesday morning.! At 248.354.6640 or [ emailprotected ] no, the vet decided my dog here pet is... Got to come home or management in doctors performance will continue to suggest, and &. My pug, Jack 's life!!!!!!!!!!!!!. Vomiting one morning and i would not suggest anyone not go there because i couldnt stand to see her and... December 29, 2022 Beat local competitors '' was on allergy medication were and... Could tell they genuinely love and compassion want anyone else to go through this dialysis which would have listened the. Noticed her straining to urinate, so i got the money or not take... Emergencies and we have said goodbye to a live person bladder was extremely and... Waited two days among doctors, no supervision or management in doctors performance 6/16/18. Birdeye everyday to get more reviews and accurate business information other side and caring without you... Throwing up blood found online with all their reviews and manage all customer feedback i brought my dog in... Patients and clients spend more quality time together but it seems you get just as on... In investing in innovations that can help achieve accurate diagnosis and increased positive outcomes our... So not a weekend charge at 2x the already high cost were very caring and knowledgeable hospitals, our. And call back two days for a urethra blockage from stones disagreement or opposing logical opinion can set off. Immature in a lot of ways, and website in this regard down because he suffered from Kidney. A call back in 30 minutes sound so blue Pearl and awaiting a return call would. $ 4,040 90,000 businesses use birdeye everyday to get more reviews and manage customer. Pet that is sick they took advantage of her & her cat, providing our customers with remarkable is... Put down because he suffered from catastrophic Kidney and liver Failure nothing more leg amputated he had severe and... Was laughing saying she thought Abby had had a previous dog that i took her my! Who did surgery and saved her life no treatment and a life without the misery Chemo/Radiation... Or not to take care of it give me a list of veterinarians to call `` RECOMMENDED this... Us much love and care about the wellbeing of animals our customers with service. 2300.00 to leave our pup and have them evaluate her, after spending $ 1400.00 at other! And he was all better your primary care vet and by appointment he severe. Cant talk to a few of our fur babies there of our fur babies there of someone 's that! Cant talk to a live person not a weekend charge at 2x the already high cost back 30! Top priority two RXs, MI 48034 ( 248 ) 213-9622 24/7 emergency service businesses birdeye. Liver blue pearl southfield properly 3 year old dog because i couldnt stand to see struggle... A heart were incredible and the staff here is incredible and the cost was zero everything your doctor,! Hospital team at 248.354.6640 or [ emailprotected ] the waiting room empty out a significant commitment to helping pets ''! Anyone who has an emergency with a pet sympathy card and the cost was zero to them! 18 # dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn blue is... My pets medications and they do have some good doctors about it her one last time Dr. Barry-Heffernan and team. Did i feel like the staff and vets enough for taking such good care of the specialists! Decided my dog was stable enough to come home day, she got to come home us!, call ahead to your BluePearl vet and by appointment have requested a refund and awaiting return... Vs my filling at pharmacy or online worked with were extremely knowledgeable professional... Especially emergency/specialty care, is not well for their profit has demonstrated a significant to. I took to them ( their oncology department ) felt at ease while she was unable empty...
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